Terms & Conditions

Welcome to SOFKIN Soft Care. By accessing and using our website, products, and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.

1. General

SOFKIN Soft Care provides skincare, haircare, and beauty products for personal use. By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and details are accurate and up to date. However, slight variations in packaging, color, or appearance may occur.

SOFKIN Soft Care does not guarantee that all product information is completely error-free at all times.

3. Use of Products

Our products are intended for external use only. Customers are advised to read product labels, usage instructions, and ingredient information carefully before use.

SOFKIN Soft Care is not responsible for allergic reactions, misuse, or improper handling of products. We recommend performing a patch test before using any skincare or haircare product.

4. Orders & Payments

All orders are subject to availability and confirmation.
Prices are listed in applicable currency and may change without notice.
We reserve the right to cancel or refuse any order if fraudulent or suspicious activity is detected.
Payments must be completed through approved payment methods available on our website.

5. Shipping & Delivery

We aim to process and deliver orders within the estimated timelines. However, delivery times may vary due to location, courier delays, or unforeseen circumstances.

SOFKIN Soft Care is not liable for delays caused by shipping partners or events beyond our control.

6. Returns & Refunds

Returns and refunds are subject to our Return Policy. Products must be unused, unopened, and returned in original packaging where applicable.

For hygiene and safety reasons, certain beauty and skincare products may not be eligible for return.

7. Intellectual Property

All website content including logos, images, product designs, graphics, text, and branding are the property of SOFKIN Soft Care and may not be copied, reproduced, or used without permission.

8. User Conduct

By using our website, you agree not to:

Use the website for unlawful purposes
Attempt to damage or interfere with website functionality
Share false, misleading, or harmful information
Violate intellectual property rights

9. Limitation of Liability

SOFKIN Soft Care shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

Customers use products at their own discretion and responsibility.

10. Privacy

Your personal information is handled according to our Privacy Policy. We are committed to protecting customer data and maintaining confidentiality.

11. Governing Law

These Terms & Conditions are governed by applicable laws and regulations. Any disputes arising from the use of this website shall be subject to the jurisdiction of the applicable courts.