Privacy Policy

At SOFKIN Soft Care, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website, products, and services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through payment providers)

Non-Personal Information

Browser type and device information
IP address
Website usage and browsing activity
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Improve website functionality and user experience
Send updates, promotional offers, and product information
Prevent fraudulent activity and maintain website security

3. Payment Security

All payments made through our website are processed using secure and trusted payment gateways. SOFKIN Soft Care does not store complete payment card details on our servers.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience, remember user preferences, and analyze website traffic.

Users may choose to disable cookies through browser settings, though some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade customer information to third parties.

Your information may only be shared with:

Shipping and delivery partners
Payment processing providers
Legal authorities when required by law

6. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to maintain secure systems, no online platform can guarantee complete security.

7. Third-Party Links

Our website may contain links to third-party websites or services. SOFKIN Soft Care is not responsible for the privacy practices or content of external websites.

8. Your Rights

You may have the right to:

Access your personal data
Request corrections or updates
Request deletion of your information
Opt out of promotional communications

To exercise these rights, please contact our support team.

9. Children’s Privacy

SOFKIN Soft Care does not knowingly collect personal information from children under the age of 13. Parents or guardians are encouraged to supervise online activity.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with updated effective dates where applicable.